Gartner positioned UMAX in MQ 2013

Published on Monday, 16 September 2013

We’re happy to announce that in the 2013 edition of the Gartner Magic Quadrant for utilities CIS, Itineris was positioned, among the other 11 software providers, for its UMAX™ business solution.


The Gartner Magic Quadrant for utilities CIS is a guide for buyers (utilities) looking for Customer Information Systems (CIS) in the energy market. Criteria for evaluation, used by Gartner, include product and service breadth, view on the future, execution/delivery, responsiveness, track record, customer experience, and many more.

According to the report: “Given the number of players in the market (more than 200 billing and customer care software products), potential buyers (utilities) should consider that a listing on the Magic Quadrant is a good indication of vendor and product credibility”… “Most leading vendors also support billing for multiple utility services (such as gas or water), as well as metered and unmetered services/products.”

Edgard Vermeersch CEO/Founder of Itineris – the company behind the UMAX™ leading multi-utility business solution on Microsoft Dynamics AX – commented happily: “Next to being successfully implemented at E.ON and being selected the go-to-solution for GDF SUEZ in the Netherlands, we’re very happy and see our presence in the Gartner Magic Quadrant for CIS as affirmation and proof that we’ve created a solid business solution, built on a ‘leading of industry platform’ offering a strong foundation for future success for utilities. Moreover we believe this is an acknowledgement of our determined and singular focus on the utility industry.

Roger Van Beeck – Product delivery Director at Itineris – added: “We also consider this a major acknowledgement of the hard work delivered by our product teams as well as of our commitment & dedication to deliver successfully a future-proof and standardized solution at our customers through the expertise of our implementation teams. This of course is not only due to Itineris but also greatly thanks to the dedication of our 25+ loyal and happy international and more regional customers.


Download the full press release to read more.





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