Connecting for Water companies
The proper functioning of the entire water distribution network and all individual connecting points must be guaranteed at all times. Disruptions and fraud are unacceptable. Extensions and updates must be carried out quickly and flawlessly. Consequently, as a water grid operator, you constantly monitor and test your network and permanently analyse all measurement and control data. UMAX provides excellent services for handling all related processes relevant to connections to the water distribution network.
With UMAX´s asset management module, you have a substantial part of the distribution network under control - namely the meters, installations, connections and pipes. UMAX-asset management makes it possible for you to manage the installations, monitor the service life of specific assets and quickly initiate the necessary interventions when a particular asset (pump, pipe, meter) malfunctions or requires replacement. UMAX helps you keep track of what you have invested in the grid and stores all test data for you. Moreover, the system also establishes meaningful connections between all this data and generates clear overviews and reports. UMAX is thus an indispensable tool when planning major investments in the water distribution network.
When a customer requests a technical intervention, for example for a new connection or a defect, a technician goes to assess the situation on site. He might be able to replace certain parts immediately in order to solve the problem.
The service management module of UMAX guarantees efficient control of all technical interventions. People are scheduled and instructions and tasks sent out so that everyone knows exactly what the situation is and what has to be done.
Support all stages in the selling process
Serve & Manage
Respond to customer requests
Forecast, simulate & invoice consumptions
Manage payments & amounts due
Link connections & network
Manage the network
Service the network